ABOUT PROJECT

This project embraced a user-centered design approach, blending research and practice to reimagine the library experience. Key user insights were distilled into an Experience Framework, aligning emotional values with practical enablers.

Through collaboration and iteration, the process culminated in a visually engaging Client Magazine to document findings and a Design Opportunity prototype to bring the vision to life.

I conducted user research to develop the Experience Framework, created stakeholder maps and affinitization clusters to uncover insights, facilitated sensory workshops to explore engagement, and prototyed and tested the design solution.
This project deepened my expertise in designing inclusive spaces through user research. I mastered techniques to derive actionable strategies and learned to balance storytelling with analytical insights for stakeholder engagement.
The team focused on key insights, narrowing exploration to prioritize impactful solutions. Certain concepts were simplified for feasibility, ensuring practical execution without sacrificing overall project goals.
Synthesizing large volumes of user data into actionable insights was demanding, and balancing emotional and functional aspects required careful iteration. Coordinating workshops while aligning diverse team ideas posed additional challenges but strengthened collaboration.
Improving time management could help refine deliverables earlier in the process. Strengthening prototyping skills and integrating sustainability and accessibility would elevate future projects.